That being said, we have issued permanent bans before. Things that players can do to grief their team today may be fixed tomorrow, and with that fix, in place, it is conceivable that a banned player may correctly function within that new system as you might expect them to in other games, were Foxhole just like any other title. Nobody is 100% at fault for their actions when we, the developers, must take part of the blame. Players entering Foxhole do so with a pre-existing understanding that if something in the game can be done, that it is our intent as developers to allow it. Why is there no personal banking like in World of Warcraft? Some games like Eve Online even endorse spying. Isn’t it partly our fault, as developers, that these things could happen in the first place? Think about every multiplayer game you’ve played before Foxhole. A player might plant landmines on roads to kill friendly vehicles, or drop supplies on the ground, or flip some backline fort for the enemy team just to see if they can. It means endless arguments among players, about players, and nobody wins.Īs I said before, it is exceedingly rare that a player will act purely out of malice and without cause, but it does happen. Transparency for moderation means giving you all the contextual information, which is not always wise. Some players will agree with our decisions, others won’t, and both parties will be both right and wrong in their assessment. His ban was issued for more than a month. We investigated the reports, checked the logs, listened to testimony, and determined the intent of this player to be directly against the spirit of his team. Meanwhile, in another case, we have an issue with a player skirting rules, but not explicitly breaking them the way the last player did. This player was banned but not permanently. He was a veteran of the game for over a year, and a dear friend to many of us, and if this group of players had known the true identity of this player and heard his rationale for the behavior, they would have advocated leniency.
What they don’t know, is that this player was an alternate account, being used by someone whom many of them know personally. Through your testimony, and through the private logs we keep of player activity, every issue is handled on a case-by-case basis.Ī small group of disgruntled players had recently demanded on discord and Reddit that we permanently ban a player for griefing his team. They may ban a player, or they might ask you to issue a vote-kick instead. They might try chat-restricting a player or asking players to separate. The moderators are there to help you solve problems for yourself, and they are encouraged to be as creative as they can in accomplishing that. Why can’t you talk about moderator actions taken? It is exceedingly rare that there isn’t more than a hundred exceptions to every written rule. If the answer was always obvious, we wouldn’t need moderators. This is a really simple example, and the answer as to what should be done might be very obvious to a lot of you, but the answer isn’t important. Both of them are adamant that the other should be banned, and will accept no less. He says he Team-killed her to get her away from his truck after she tried to take it, which is also breaking a rule of no team stealing.
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She was trying to steal his truck, packed full of supplies that John had prepared for the frontline. But before we ban him, our moderators should ask John what happened. It seems pretty clear from our logs that this did indeed happen, and team-killing is against the rules.
John has just Team-killed Amy, and Amy reports that she would like John banned. Two players, John and Amy are in an altercation. The Truck Thief Conundrum (And why it’s so hard to write rules) This article is dedicated to that core fan base, for whom moderation exists.
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So if you’re one of those people who has never even filed a mod mail, I’m sorry, this article is going to make very little sense to you.
If you’re one of those players with 100s, or 1000s of hours, you aren’t just in the extreme minority, you’re an outlier. An interesting statistic is that the average foxhole player only plays the game for about 20 hours, and a vast majority of these players are even only vaguely aware of the vote-kick system, let alone the moderator system. You’re part of a very small minority of players who are actually even aware that there are moderators. If you’ve ever contacted a moderator, congratulations. Please read this before taking the images out of context! Moderator a minute, this game has moderation? DISCLAIMER: All of the content below is heavily conceptual and may never be in the game.